Client Resources
Client Links & Resource Library

We’ve assembled a comprehensive, searchable library of resources and training materials for your convenience.  Here, you’ll find:

          • User Manuals • Developer’s Guides • Training Videos • Information sheets & FAQs 

 
…and much more.  Use the search box to enter a keyword or phrase.  If you can’t find what you need, or would like to suggest that we include a missing document in the library, contact us here.

PCI Partner Links
PCI Partner Breach Protection                                      PCI Partner Compliance Portal
PA-DSS Validated Payment Applications                     PCI-DSS Secure PIN Devices
PCI-DSS Level 4 Compliance

Merchant Resources/Information
Uploading 3rd Party Documents                                        Gift and Loyalty Card Services
Visa List, Validated Service Partners
                               Trustwave Archived Webinars

Reporting PortalsMerchant Reports & Bank Reports

  
Browse by Category


New Merchant Guide
Authorization Reversal Transaction Mandate

Effective November 1st, 2011 MasterCard is expanding the existing authorization reversal mandate to includ

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Processing Tips

The experts at Wind River Financial offer helpful tips for common processing scenarios, including hand-keyed transactions, entering a v-code, and completing an offline entry, among others.



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Guarding Against Fraud

You can never completely remove the risk of fraud, but you can minimize your exposure. Our team offers important advice to detect fraud in this collection of industry tips.



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Minimizing Chargebacks

At Wind River Financial, we’re committed to providing you with information to make your transactions more efficient and affordable. Here you’ll find valuable tips for minimizing chargebacks.



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Minimizing Chargebacks (Lodging Sector)

We’ve created an industry tips sheet for those in the lodging and hospitality industry to help you minimize your chargebacks throughout the guest reservation & registration process.



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Partial Authorizations

If you recieve an "Amount due" message on the screen, this article will help you understand what to do.



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