Client Resources
Client Links & Resource Library

We’ve assembled a comprehensive, searchable library of resources and training materials for your convenience.  Here, you’ll find:

          • User Manuals • Developer’s Guides • Training Videos • Information sheets & FAQs 

 
…and much more.  Use the search box to enter a keyword or phrase.  If you can’t find what you need, or would like to suggest that we include a missing document in the library, contact us here.

PCI Partner Links
PCI Partner Breach Protection                                      PCI Partner Compliance Portal
PA-DSS Validated Payment Applications                     PCI-DSS Secure PIN Devices
PCI-DSS Level 4 Compliance

Merchant Resources/Information
Uploading 3rd Party Documents                                        Gift and Loyalty Card Services
Visa List, Validated Service Partners
                               Trustwave Archived Webinars

Reporting PortalsMerchant Reports & Bank Reports

  
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Industry Information
April 2012 Fixed Acquirer Network Fee (FANF)

VISA will asses this new fee called the fixed Acquirer Network Fee (FANF) to acquiring US members on a merchant taxpayer ID basis.  The rate assessed to each ID will be determined based on channel and MCC. 



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April 2012 Interchange Modifications

VISA, Mastercard and Discover Card have announced new rates and service changes to take effect in April 2012.  Wind River Financial has studied the announced changes and summarized below those that we believe to have the most significant impact on merchants clients.



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How to Choose a Processor

As a merchant, how do you evaluate the multitude of processor companies to ensure they have your best interests at heart? Our experts provide some important tips that will help you to make an informed decision.



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TIN FAQ

This document contains a detailed list of answers to questions you might have about the IRS reporting requirements.



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October 2011 Interchange Modifications

VISA, MasterCard and Discover are making changes to their fee structures effective October 2011. Among these changes are potential savings that may result from the Durbin Amendment. All changes will pass through at cost with no mark-up or adjustment from Wind River Financial and will be reflected

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Credit Card Rule Changes

MasterCard and Visa Credit Card Rule Changes.



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Guarding Against Fraud

You can never completely remove the risk of fraud, but you can minimize your exposure. Our team offers important advice to detect fraud in this collection of industry tips.



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Wireless Networks

While wireless networks can be a valuable tool to build customer loyalty and add functionality to your network infrastructure, they can also pose unique vulnerabilities that needs to be secured. This article addresses common wireless vulnerabilities and how to secure wireless networks.<

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Durbin Amendment Savings Calculator

The Durbin Amendment is a new law that took effect in October. It places a cap on the fees you pay for debit transactions. Your payment processor may or may not be passing these savings on to you. Wind River Financial passes 100% of Durbin-related savings to our merchant clients.



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Industry Pricing 101

Understanding the credit card industry’s rate and pricing structure is no easy task. Our experts break it down in this introduction to industry pricing, helping you better understand and manage the fees detailed on your monthly statement.



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VISA Letter

VISA, MasterCard and Discover are making changes to their fee structures effective October 2011. Among these changes are potential savings that may result from the Durbin Amendment. All changes will pass through at cost with no mark-up or adjustment from Wind River Financial and will be reflected

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Minimizing Chargebacks

At Wind River Financial, we’re committed to providing you with information to make your transactions more efficient and affordable. Here you’ll find valuable tips for minimizing chargebacks.



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Minimizing Chargebacks (Lodging Sector)

We’ve created an industry tips sheet for those in the lodging and hospitality industry to help you minimize your chargebacks throughout the guest reservation & registration process.



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Processing Tips

The experts at Wind River Financial offer helpful tips for common processing scenarios, including hand-keyed transactions, entering a v-code, and completing an offline entry, among others.



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Changes are coming to improve prepaid card experience at the point of sale

Wind River Financial wants to let you know about some upcoming changes that may affect your point of sale process flow.   To help improve the debit and pre-paid card experience for both merchants and consumers, Master Card is rolling out new compliance requirements &nb

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Notice of MasterCard Rules Changes

VISA, MasterCard and Discover are making changes to their fee structures effective October 2011. Among these changes are potential savings that may result from the Durbin Amendment. All changes will pass through at cost with no mark-up or adjustment from Wind River Financial and will be reflected

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