Read our step-by-step tutorial on how to upload third party documents to Trustwave for a hassle-free explanation of the process.

Wind River Financial wants to let you know about some upcoming changes that may affect your point of sale process flow.   To help improve the debit and pre-paid card experience for both merchants and consumers, Master Card is rolling out new compliance requirements

MasterCard and Visa Credit Card Rule Changes.

Chargebacks are initiated over a disputed charge, usually within 120 days of the transaction. This guide takes you step-by-step through the typical chargeback protocol, and explains how we work with you through the process.

At Wind River Financial, we’re committed to providing you with information to make your transactions more efficient and affordable. Here you’ll find valuable tips for minimizing chargebacks.

We’ve created an industry tips sheet for those in the lodging and hospitality industry to help you minimize your chargebacks throughout the guest reservation & registration process.

While most of the information compromises we hear about take place at large merchants, the majority of data compromises actually occur at smaller, local merchants. Read here to find out about other common misconceptions about security breaches, and find out how scanning your network exposes vulne

If you’d like Wind River to handle your card processing needs, take a look at our Service Agreement. We pledge to provide you with unparalleled customer service and uphold the high standards we pride ourselves on.

Like all merchant processors, we must underwrite the risk associated with each account we establish and support. In our Underwriting Industry Tips, we explain why we need to ask for information that is often considered confidential and proprietary – and how we ensure it remains that way.

This introductory guide explains e-Connections, Wind River Financial’s online information management tool that contains your merchant statement, reports and transaction tools to help you manage and better understand your transaction activity.

Worried about implementing the Payment Card Industry's Data Security Standards?  Wind River's PCI Partner Data Secruity Compliance Program will guide you step-by-step through the process.

Should you store your customer account data? Wind River Financial explains the pros and cons of storage, as well as the instances in which storage of data is prohibited.

Having trouble understanding the intent of the requirements for PCI DSS?  This document will explain everything you need to know.

Follow the guidlines in the this article from Visa to better understand Data Field Encryption.

Look no further, we have provided full A-Z glossary of term for PCI DSS and PA DSS.

This document contains a detailed list of answers to questions you might have about the IRS reporting requirements.