IDM discovered that many transactions failed to qualify for the lowest rate from the major card brands. Unfortunately, not a single alert came from IDM’s current payment processing partner. Furthermore, vague pricing resulted in its properties not fully understanding what they were paying and why.
Staying true to its mission to ensure its clients maximize their profitability, IDM knew it was time to change providers. Wind River’s nimble problem-solving approach, After the Handshake service commitment, and transparent pricing perfectly aligned with IDM’s philosophy.
Once on board with IDM’s properties across four Midwestern states, Wind River rolled up the sleeves to identify the most cost effective and secure way to process payments.