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In an industry where electronic payments are confusing, poor service abounds and customers are left in the dark, Wind River is flipping the script on how customers should expect to be treated.
It all started in the 90s when brothers-in-law Matt Uselman and Mark Courchane worked in the payment processing industry. They grew tired of seeing customers being taken advantage of by unscrupulous practices and determined to bring integrity and customer service back to the industry.
Thus the mission was born – to create a company where the core foundation was to treat customers as if they were family members. With that in mind, they founded Wind River in 1999. While the company has grown to serve customers across the US and Canada, the mission has not changed. Rooted in the values of its founders, Wind River’s primary goal has been to bring back the value of relationships in business and instill that sense of family that comes from working with people that truly care about you and celebrate your success. Our relationships start with a handshake and continue to grow from there.
Provide our customers with an unmatched level of expertise, service, and commitment in payments; inspire our employees to do great things; and generously give back to the communities we serve.
Be the payments industry leader in customer loyalty.
Walk the Talk: Honor your commitments. Take initiative.
Move Forward Together: Assume good intent. Collaborate and communicate.
Learn and Be Curious: Challenge assumptions. Try new things.
Be Excellent, Have Fun: Choose to be positive. Work hard, play hard.