Our Privacy Commitment
Wind River Financial is committed to protecting the privacy and confidentiality of your information.
As a provider of products and services that involve compiling private and, at times, sensitive information, protecting the confidentiality of that information always has been, and will continue to be, a top priority at Wind River Financial.
Whether you are a current customer, former customer, or prospective customer, we believe that you should know about the measures that we take to safeguard your private information.
We collect only the customer information necessary to deliver responsive products and services.
Wind River Financial collects information that helps serve your financial services needs; provides high levels of customer service; develops and offers new products or services for our customers; and fulfills legal and regulatory requirements.
We maintain safeguards to protect privacy and information security.
We have implemented security standards and processes including physical, electronic, and procedural safeguards. We limit access to customer information to employees and agents who need it to do their jobs. These individuals are trained to respect the confidentiality of your private information and understand their duty to safeguard it.
We do not share customer information with anyone for use in marketing.
We do not sell or share customer information with outside parties who want to market their products to you. Our vendors and servicers are bound by non-solicitation agreements.
We share customer information only as absolutely necessary for business, regulatory, and servicing purposes.
We will share customer information only as necessary to facilitate or service transactions you have requested, but only in accordance with state and federal laws.
We may share information with companies engaged to work with us, such as third-party administrators and vendors hired to process transactions or perform other functions as necessary for the servicing of your account.
We require these companies to maintain the confidentiality of customer information and use it only for the purpose for which it was provided.
We may also share customer information in accordance with, or as required by, law or regulation such as in response to a subpoena, to prevent fraud, or to comply with rules of, or inquiries from, industry regulators, the payment card brands, our sponsor bank, or law enforcement.