“Working with our clients is the focus of my day,” says Joan, a Merchant Education Consultant at Wind River Financial. Joan specializes in setting up new merchant accounts and training those merchants on the Wind River system. It’s her attention to detail and client-focused attitude that keeps her clients happy. She can truly appreciate the merchant’s perspective as she was a small business owner herself for many years. Joan is also a certified PADI SCUBA instructor and spends her free time hiking, camping, and swimming.