Integrity. Expertise. Responsiveness.

No Long-Term Contracts

Wind River Financial doesn't lock merchants in to inflexible, long-term contracts. Over 90% of our clients choose to stay with us year after year. That's the highest retention rate in the industry, and it's something we're incredibly proud of.

Proactive Support

  • Around-the-clock support
  • Dedicated relationship managers
  • Continual qualification monitoring
  • Regular program reviews
  • Proactive communication
  • In-house data security expertise
  • Training and implementation support

Data Security

When it comes to a data breach, your business and your reputation are on the line. You have enough to think about when running your business, so we work hard to help reduce your risk of a data breach and maintain PCI compliance.

Our Service Promise

Our unique 7-point After the Handshake service promise was designed with input from merchants just like you.

  • We promise an assigned Relationship Manager who understands your business and your processing environment, so that you always have a proactive, knowledgeable advocate to turn to.
  • We promise around-the-clock support, so if your Relationship Manager isn’t immediately available, you have fast access to the answers you need.
  • We promise to monitor your qualification rates monthly to ensure that you’re always obtaining the proper interchange categories and getting the best rates.
  • We promise regular reviews of your processing program to ensure that your program design, technology package and payment acceptance channels are continually in-sync with your business needs.
  • We promise to remain proactive by conducting regular service check-ins, and providing easy to understand insight and information through our Wind River Financial blog.
  • We promise to make security a top priority by helping you through the PCI-DSS data security compliance process, and making certified security professionals available to you when you need them.
  • We promise training and implementation support, not just at program implementation, but for the life of our relationship.
  • Best of all, Wind River Financial delivers these important services – and more – at a price competitive with processors that don’t even come close to After the Handshake.

Are you getting the service you deserve After the Handshake?

It’s time to talk with our team and find out!

What is the true cost of your processor?